At the conference, Xu Bo, Sales Manager of Dongfeng Cummins Spare Parts, pointed out that the company has been taking a host of measures to improve its services and promote the growth of its spare parts business. In response to customers’ feedback, Dongfeng Cummins is building a more inclusive, more responsive and more efficient communication mechanism and address customers’ concerns and problems.
A professional team showed participants how Dongfeng Cummins lubricant products can help them run their business with higher cost-efficiency. Before the end of the meeting, regional distributors and service stations ordered lubricant products worth 3.86 million RMB.